PAYMENT POLICY
- To make a reservation, Kyoto Machiya Inn requires one night's deposit to be paid within 3 days following the booking, otherwise the reservation is automatically cancelled.
- The balance or final payment is due 30 days prior to check-in. If no payment is received, the reservation is automatically cancelled.
- There is no fee for the initial house cleaning. The house is completely cleaned at our expense after the Guest checks out.
- In those cases whereby the reservation is for the upcoming month, full payment is required.
- There is no discount for infants and children of any age.
CANCELLATION POLICY
The Guest can cancel free of charge until 30 days prior to arrival.
- No show 100%
- Day of arrival 100%
- Guests can cancel free of charge until 7 days before arrival.
- Guests will be charged the cost of one night in the 7 days before arrival.
NOTE TO GUEST
- The Machiya is a wooden building and shares walls with its neighbours, so please refrain from making loud noises.
- No shoes are allowed in the house.
- The Machiya is not responsible for any injury, accident, or stolen items of the guests, unless proved to be caused by negligence by the owner or staff or contractors whilst acting in the cause of employment.
- The Guest shall compensate the Machiya for any damage caused intentionally or through negligence on the part of the Guest.
- Smoking is strictly prohibitted on all areas of the Machiya.
Following are also prohibited:
- Animals and birds
- Items that emit foul odour
- Items of great quantity
- Volatile or ignitable items such as explosives and gasoline
- Fireams and weapons that are not legally approved
- Marijuana, amphetamines
- Refrain from gambling and bad behaviour in the Machiya
- Do not remove any items from the Machiya.
- Use of bath while intoxicated is strictly forbidden.